Quick Answer: What Do I Do If My Amazon Package Is Undeliverable?

What do I do if my Amazon package says delivered but it isn t?

Find a Missing Package That Shows As DeliveredVerify the shipping address.Look for a notice of attempted delivery.Look around the delivery location for your package.See if someone else accepted the delivery, unless you have health or safety concerns about doing so.Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail..

Is Amazon responsible for lost packages?

Having your Amazon package lost or stolen is always a nightmare. … One of the ways Amazon does this is with their A-to-Z Guarantee. In short, this guarantee covers up to $2,500 of the purchase price on eligible purchases (goods purchased on Amazon.com from an Amazon seller).

Does Amazon investigate missing packages?

The buyer has 90 days to file a claim without the help of an Amazon rep so it can be argued the buyer has at least 90 days to report a lost or stolen package. Yes, sellers are responsible for lost packages. … Other buyers could give you few days to investigate.

What does it mean when an Amazon package is undeliverable?

The package is typically returned to us by the carrier or the unintended recipient if the address is incorrect, has typos, is missing information (such as an apartment number or ZIP code), or is outdated (such as a previous residence). Address Format.

How long can customs hold my package?

If the department is holding your item, officials will notify you usually within a few days but it can take as long as 30 to 45 days. The department will provide a reason for detainment, as well as what you can do to get your package released.

Does Amazon deliver mailbox?

If your mailbox is large enough to hold a shipping box, then it will come to your mailbox. So, to answer you question, it really depends on the size of your shipping package and how many items are shipped from Amazon in your order and the size of your mailbox. … Yes it can be delivered to your mailbox.

How do I get a refund for undelivered items on Amazon?

To request a refund on an eligible order:Go to Your Orders.Locate your order in the list and click Problem with order.Select your problem from the list.Select Request refund.Enter your comments in the text box.Select Submit.

How long does the post office hold an undeliverable package?

for 15 daysAfter the unsuccessful delivery, the letter carrier brings the mail item back to the post office, and the post offices hold mail for 15 days before returning it to the sender. If someone comes to claim for the mail item within 15 days, then it’s okay, and if no one comes, then that mail item will be returned to sender.

What happens if a package Cannot be delivered?

When a package cannot be delivered, the slip they leave give the recipient the option to have them hold it for pick-up, try to deliver again the next day, or to deliver to another location. … After a third and final notice, the package is returned to sender.

What does it mean when a package is undeliverable?

Undeliverable as addressed (UAA) mail is a clunky name for a big problem: Mail not reaching its intended recipient because the address is incorrect, incomplete, or illegible. … But the costs of UAA go beyond just returning, destroying, or forwarding undeliverable mail.

Will Amazon refund for lost package?

Amazon Prime members receive very fast shipping, and if the package does not arrive, the company has a no-questions-asked policy and will provide a refund after 36 hours. If packages are late, Amazon will credit your account for the inconvenience. Go here to report a package missing from Amazon.

Where do undelivered packages go?

Undeliverable as Addressed Mail If the mailpiece is addressed incorrectly and has no return address, the mailpiece will either be handled by the local Post Office™ or sent to the Mail Recovery Center.

How do I contact Amazon about undelivered package?

Amazon missing packages:Call 1 (888) 280-4331- speak with customer service for a tracking update.Ask neighbors if they received the package.Wait 36 hours after the expected delivery date and time to file a claim.Start a claim with Amazon here. . .

Why does Amazon refund without return?

To keep customers in their good graces – especially if a product doesn’t live up to expectations and/or is defective – it’s probably Amazon’s way of saying “Thank you” to their best customers and keep them loyal by not asking them to go through the hassle of returning a crappy product. Restocking/shipping costs are hi.