Quick Answer: Why My Mobile Data Is Not Working While On Call?

What to do if mobile data is not working?

Restart your device.Restart your device.

It might sound simple, but sometimes that’s all it takes to fix a bad connection.If restarting doesn’t work, switch between Wi-Fi and mobile data: Open your Settings app “Wireless & networks” or “Connections”.

Try the troubleshooting steps below..

Should I leave mobile data on all the time?

You don’t want to keep on mobile data all the time. … Of course its safe to keep the mobile data on, but you should realise that some apps will be continuously using your data in the background, downloading updates or configuration changes, or just pinging a server to keep a network connection open.

Why is my 4g LTE not working?

If your mobile data is giving you trouble, one of the first things you should try is turning airplane mode on and off. … Paths can differ slightly depending your Android version and phone manufacturer, but you can usually enable Airplane mode by going to Settings > Wireless & networks > Airplane mode.

How can I fix 4g network problem?

Method 1: How to Fix 4G Problems on Android Phones (8 solutions)Step 1: Check that Mobile Data is Turned On. … Step 2: Restart your Device. … Step 3: Re-insert your Sim Card. … Step 4: Turn Airplane Mode On and Off. … Step 5: Enable the Right Network Mode. … Step 6: Check whether you enabled Mobile Data Limit. … Step 7: Reset your APNs.More items…

Is LTE better than 4g?

In laymans terms, the difference between 4G and LTE is that 4G is faster than LTE. The reason for this is that 4G meets the technical standards designated for it whereas LTE data transfer speed standard is merely a stopgap measure standard devised until actual 4G speed is realized.

Why mobile data is off during call?

If you have 3g or 4g signal and data turns off while making calls with the same sim,It is only software problem in your device. … In 4G using VOLTE the mobile data doesn’t switch off when there is sufficient signal strength available. I have used JIO and in that we can still browse when we are talking to someone.

How do I setup a data connection?

How to setup my mobile data connectionGo to your provider’s website (or call them) and search for “mobile internet settings”. … Go to: System Settings → More → Mobile Networks → Access Point Names.Now click on the button, select New APN and fill in all the fields with the information you got from your provider.

Do I want mobile data on or off?

After turning off mobile data, you’ll still be able to make and receive phone calls and get text messages. But you won’t be able to access the internet until you reconnect to a Wi-Fi network. … (And, of course, if at any time you truly need mobile data, you can just turn it on, use it, then turn it back off.

Why is my data being used so fast?

This feature automatically switches your phone to a cellular data connection when your Wi-Fi connection is poor. Your apps might also be updating over cellular data, which can burn through your allotment pretty quickly. Turn off automatic app updates under the iTunes and App Store settings.

What happens if I leave mobile data on?

What will happen if I leave my mobile data on? … When you switch on your mobile date then the apps which use data get synced (refresh) and notifies you if any new message or updates or news. When you keep your mobile data on then it effects your battery and the background apps which go on syncing.

Why does mobile data not work during a call?

Usually this problem arises from pressing the new “+” icon that appears next to “Mobile network” on your “Network & internet” screen, which mistakenly disconnects you from your data connection. To fix this, go to your Android Settings, then type “carrier” into the search box at the top.

How do I get my 4g to work?

First, swipe up on the home screen and tap on the Settings icon, and then tap on the Network & Internet selection. You should then tap on the Mobile Network menu, and then tap on the Advanced option. Finally, tap on the LTE selection for 4G access.

How do I fix my mobile data not working?

How to Fix No Data Connection ErrorsRestart your smartphone. … Turn off your mobile device. … Turn off Airplane Mode. … Disable Wi-Fi. … Disable Bluetooth. … Check your network provider. … Install the latest system update. … Check your SIM card.More items…•

How do I activate mobile data?

1. Find “Mobile networks”Press Applications.Press Settings.Press Wireless and network.Press Mobile networks.Press Use packet data to activate or deactivate mobile data.If you activate mobile data: … When the box next to the menu item is ticked (V), mobile data is activated.More items…

What is my APN?

The Access Point Name (APN) is the name for the settings your phone reads to set up a connection to the gateway between your carrier’s cellular network and the public Internet. … An APN has the network settings your phone needs to connect to your provider.

Should I turn my mobile data off when using WiFi?

So you don’t have to turn off the mobile data when you turn on WiFi. When the phone is connected to a WiFi network and when you switch on the mobile data, it has no affect on it. It continues to use mobile data. It shows that the phone is connected to the WiFi with limited access but uses mobile data in the background.

What happens if I turn off VoLTE?

This happens when you’re still in LTE areas. The phone is supposed to drop down to 4g or 2g automatically w/o dropping the call. … Or leave VOLTE turned off and have no dropped calls, but might not be able to call out in band 12 only areas.

How do I keep mobile data while on a call?

AndroidFrom a Home screen, navigate: Apps > Settings > Advanced Calling. If unavailable, navigate: Settings > Network & Internet > Advanced Calling. … Tap the Advanced Calling switch (upper-right) to turn on or off.When turned on, tap either of the following to enable or disable: Enabled when a check mark is present.